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Shipping Policy

Shipping Policy:

  • We ship within Malaysia.
  • We able to ship worldwide provided the shipping fees, tax additional fees will be borne by the customer. when purchasing our products
  • If purchasing from outside the country, please contact us for further assistance regarding the shipping charges and more.

Shipping Processing Time

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
  • If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

  • Shipping charges for your order will be calculated and displayed during your checkout page
  • The shipping rate varies base on the area and location
  • Shipping rate base on Northern Region, Southern Region, Central Region, East Region, and East Malaysia.
  • Additional charges may occur for the ODA area or any special case delivery. Additional charges may occur and the additional shipping fee will be paid by the customer.
  • Delivery estimated 3 to 5 working days.

*Delivery delays can occasionally occur*

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

For more details or inquiries, kindly contact or drop us a message (please refer to Contact Us)